Launched under Singapore’s Smart Nation initiative, GoBusiness Singapore is a centralized portal designed to connect businesses with government services. It consolidates key processes, from business registration and licensing to grant applications and compliance management, into a single user-friendly platform.

 

Key Features of GoBusiness Singapore:

• Business Registration & Licensing: Quickly register new businesses and apply for industry-specific licenses.
• Grants & Financial Support: Explore government grants like the Productivity Solutions Grant (PSG) and Enterprise Development Grant (EDG).
• e-Advisory Services: Get personalized guidance on licenses, permits, and grant eligibility.
• Sector-Specific Portals: Tailored tools for industries like F&B, retail, construction, and logistics.
• Trade & Logistics Hub: Resources for businesses involved in import/export activities.
• COVID-19 Support (when applicable): Centralized relief measures for businesses during crises.

💡 Pro Tip: GoBusiness isn’t just for startups – SMEs and large corporations can also use it to manage compliance, apply for funding, and explore new business opportunities.

Step 1: Set Up Your CorpPass

To access GoBusiness services, businesses must first create a CorpPass account – Singapore’s official digital identity for companies. Think of CorpPass as your business’s unique ID that allows you to interact securely with various government agencies.

Here’s how to set it up:

1. Visit CorpPass.
   – This is the official site for creating and managing your CorpPass account.
   
2. Click “Register for CorpPass” and follow the instructions.
   
3. Enter Your Unique Entity Number (UEN).
   – The UEN is like your company’s NRIC and is issued when your business is registered with ACRA.
   
4. Appoint a CorpPass Administrator.
   – This person will manage access rights and permissions. Choose someone trustworthy.
   
5. Assign Access Rights for GoBusiness Services.
   – Grant permissions to team members who need to apply for licenses, grants, or other services.
6. Activate your CorpPass and Link It to ACRA Records.

Tip: Regularly update user permissions to maintain data security, especially after staff changes.

Step 2: Accessing GoBusiness Portal

1. Go to GoBusiness Singapore.
2. Click “Login” and Use Your CorpPass Credentials.
3. Explore the Dashboard.

The dashboard displays all available services, such as applying for licenses, grants, and advisory tools.

💡 Tip: Bookmark the GoBusiness portal for easy access, especially if you plan to use it frequently.

Step 3: Using the e-Advisory Service

The e-Advisory Tool helps businesses identify exactly what licenses, permits, and grants they need. It acts like a virtual consultant.

How to Use It:

1. Select “Start an Advisory” from the GoBusiness homepage.
   Enter Your Business Details:
2. Industry sector (e.g., F&B, retail, logistics)
   • Planned business activities
   • Number of employees
3. The System Will Generate a Personalized Checklist:
   • This includes required licenses, potential grants, and key compliance steps.
4. Follow the Provided Steps to Apply for Licenses and Grants.

💡 Tip: Re-run the e-Advisory Tool when you expand or pivot your business to ensure you remain compliant.

GoBusiness Singapore is more than just a portal. It’s a strategic tool that offers significant benefits to businesses operating in Singapore. Understanding its importance can help companies leverage its full potential.

Simplifies Regulatory Compliance

• The platform centralizes all business-related regulatory processes, reducing paperwork and minimizing the risk of compliance errors.
• Businesses can easily apply for multiple licenses and permits in one place, ensuring they meet legal obligations.

Saves Time and Resources

• Instead of navigating various government agency websites, GoBusiness consolidates all essential services.
• Streamlined processes mean faster approvals and less time spent managing administrative tasks.

Ensures Access to Government Support

• The portal provides up-to-date information on government grants, loans, and funding opportunities.
• Businesses can stay informed about new support schemes and easily apply for financial assistance.

Boosts Business Credibility

• Compliant businesses are viewed more favorably by investors, partners, and customers.
• Maintaining up-to-date licenses and certifications enhances trust and opens doors to more opportunities.

GoBusiness simplifies what used to be a complex process by consolidating all license applications into one portal.

Detailed License Application Process:

1. Login to GoBusiness Using Your CorpPass.
   
2. Click “Licenses & Permits” on the Dashboard.
   
3. Choose Your Industry:
   – Options include F&B, retail, construction, import/export, and more.
   
4. Select the Specific License You Need:
   – Example: “Food Shop License” for an F&B business.
   
5. Complete the Online Application Form:
   – Enter business activities and operational hours.
   – Upload floor plans (if required).
   – Attach health and safety certifications.
   
6. Upload Supporting Documents:
   – ACRA BizFile
   – Tenancy agreements
   – Insurance documents (if needed)
   
7. Pay the License Application Fee (if required).
   
8. Track the Status of Your Application through the dashboard.

1.  

Popular Licenses Available on GoBusiness:

• F&B License: Required for restaurants, cafes, food stalls, and catering services.
• Retail License: For brick-and-mortar shops selling goods.
• Import/Export License: For businesses trading goods internationally.
• Pet Shop License: For selling live animals or pet products.
• Event Permit: For public events, trade shows, and pop-up markets.

💡 Tip: Apply early. Some licenses, especially in regulated sectors like F&B and construction, may take several weeks to approve.

Singapore offers various grants to support business growth, innovation, and market expansion. GoBusiness acts as the gateway to these resources.

Detailed Grant Application Process:

1. Log in to GoBusiness Using CorpPass.
2. Navigate to “Grants & Support.”
3. Use the e-advisory Tool to Find Suitable Grants.
4. Prepare the Following Documents:
   – Detailed business plan
   – Financial statements
   – Vendor quotations (for IT solutions, equipment, etc.) 
5. Complete the Online Grant Application Form.
6. Upload All Required Documents.
7. Submit the Application and Monitor Its Status.
8. Respond Promptly to Any Requests for Additional Information.

Top Government Grants Available:

• Productivity Solutions Grant (PSG): Covers up to 70% of the cost of adopting IT solutions and equipment.
• Enterprise Development Grant (EDG): Funds projects aimed at improving productivity, innovation, or market expansion.
• Market Readiness Assistance (MRA): Supports SMEs looking to expand into international markets.
• Startup SG Founder Grant: Provides mentorship and startup capital for first-time entrepreneurs.

💡 Tip: Always check the eligibility criteria for each grant before applying to avoid unnecessary delays.

GoBusiness offers tailored portals for specific industries, simplifying processes and compliance.

Key Sector-Specific Tools:

• F&B Portal: Manage food licenses, hygiene certifications, and layout approvals.
• Retail Business Toolkit: Access marketing templates, customer engagement strategies, and inventory management tips.
• Construction Sector Hub: Apply for building permits, safety clearances, and environmental approvals.
• Trade & Logistic Hub: Streamline import/export licensing and customs documentation.

💡 Tip: Regularly check for industry updates, regulatory requirements can change based on new government policies.

• Plan Ahead: Start the licensing or grant process well before deadlines.
• Use the e-Advisory Tool Frequently: Regulations and grants are updated regularly.
• Organize Your Digital Documents: Keep copies of key documents like ACRA BizFile and financial statements for quick access.
• Utilize Templates: GoBusiness provides templates for grant applications, compliance forms, and business plans.
• Schedule Applications During Off-Peak Hours: To avoid slow loading times on the portal.

💡 Pro Tip: Set calendar reminders for license renewals and grant deadlines to stay compliant.

GoBusiness Singapore is a powerful platform that simplifies complex government processes, allowing businesses to focus on growth. By following this step-by-step guide, you can navigate the system efficiently, secure funding, and ensure full compliance with regulatory requirements.

Disclaimer: The information provided in this article is accurate as of 25/02/2025.. Policies and regulatory requirements are subject to change. Readers are encouraged to consult official sources or seek professional advice to ensure compliance with the latest regulations.

Need help navigating GoBusiness? Contact Lett today for expert advice on licensing, grants, and compliance.